Borrowing Data

Credit card statistics in the United Kingdom 2026

Last updated November 2026 · Data to September 2026 · United Kingdom

Credit card figures for the United Kingdom, from the Bank of England, the Financial Conduct Authority and StepChange.

24.71%

Quoted credit card rate

The average quoted interest rate on representative credit card lending was 24.71 per cent in the United Kingdom in September 2026.

Source: Monthly interest rate of UK monetary financial institutions (excl. Central Bank) sterling representative credit card lending to households (in percent) not seasonally adjusted, Bank of England, September 2026

Not seasonally adjusted. Monthly average of advertised (quoted) rates; the Bank states the advertised rates come from an independent service (Moneyfacts), weighted by lender volumes.

65%

Adults holding a credit card

In 2024, 65 per cent of adults in the United Kingdom held a credit card (now or in the previous 12 months).

Source: Financial Lives 2024 survey: Annex A (Product holdings), Financial Conduct Authority, 2024

Survey estimate, base all UK adults; fieldwork 5 February to 16 June 2024

19%

Adults revolving card balance

In 2024, 19 per cent of adults in the United Kingdom revolved a balance on a credit card (now or in the previous 12 months).

Source: Financial Lives 2024 survey: Annex A (Product holdings), Financial Conduct Authority, 2024

Survey estimate, base all UK adults; fieldwork 5 February to 16 June 2024

5%

Persistent credit card debt

In 2024, 5 per cent of adults in the United Kingdom had paid more in interest, fees and charges than they had paid off on their credit cards over the previous 12 to 18 months.

Source: Financial Lives 2024 survey: Credit & loans, underlying data for charts, Financial Conduct Authority, 2024

Survey estimate, base all UK adults; persistent credit card debt as defined by the publisher; fieldwork 5 February to 16 June 2024

74%

Clients with credit card debt

Among new clients completing first-time debt advice at StepChange, 74% had credit card debt at the time of advice in September 2026.

Source: Monthly Client Data Report: September 2026, StepChange, September 2026

Monthly Client Data Report, September 2026 edition (published October 2026); clients who first received debt advice in the month; the report presents rounded whole numbers and says percentages may not add to 100%.

25.7%

Default rate net balance

The net percentage balance of lenders reporting a change in the default rate on credit card loans to households over the past three months was 25.7 in the third quarter of 2026.

Source: Credit Conditions Survey - 2026 Q3, Unsecured lending results, Bank of England, Q3 2026

Net percentage balance of lenders, weighted by market share; the Bank states a positive balance means lenders reported availability, demand or defaults higher (or terms cheaper or looser) than over the previous three months. Answers are for the past three months.

-3.6%

Card lending demand balance

The net percentage balance of lenders reporting a change in demand for credit card lending from households over the past three months was -3.6 in the third quarter of 2026.

Source: Credit Conditions Survey - 2026 Q3, Unsecured lending results, Bank of England, Q3 2026

Net percentage balance of lenders, weighted by market share; the Bank states a positive balance means lenders reported availability, demand or defaults higher (or terms cheaper or looser) than over the previous three months. Answers are for the past three months.

£376m

Credit card write-offs

UK resident monetary financial institutions wrote off £376 million of sterling credit card lending to individuals in the second quarter of 2026.

Source: Quarterly amounts UK resident monetary financial institutions' sterling write-offs of credit card lending to individuals (in sterling millions) not seasonally adjusted, Bank of England, Q2 2026

Not seasonally adjusted. Sterling write-offs by UK resident monetary financial institutions (excluding the central bank); quarterly figure.

35,322,576

Number holding credit cards

In 2024, an estimated 35,322,576 adults in the United Kingdom held a credit card (now or in the previous 12 months).

Source: Financial Lives 2024 survey: Annex A (Product holdings), Financial Conduct Authority, 2024

Gross weighted estimate of UK adults; fieldwork 5 February to 16 June 2024

10,130,219

Number revolving card balance

In 2024, an estimated 10,130,219 adults in the United Kingdom revolved a balance on a credit card (now or in the previous 12 months).

Source: Financial Lives 2024 survey: Annex A (Product holdings), Financial Conduct Authority, 2024

Gross weighted estimate of UK adults; fieldwork 5 February to 16 June 2024

219,131

Credit card complaints

Firms opened 219,131 complaints about credit cards in the United Kingdom in the first half of 2026.

Source: Aggregate complaints data 2026 H1, Financial Conduct Authority, H1 2026

Complaints reported to the regulator by regulated firms; H1 is 1 January to 30 June; excludes complaints against firms authorised only for consumer credit.

£8,021

Average credit card debt, clients

The average amount of credit card debt among new clients completing first-time debt advice at StepChange was £8,021 in 2025.

Source: Statistics Yearbook 2025 data sheet, StepChange, 2025

Statistics Yearbook 2025 data sheet; calendar year; clients' first fully completed debt advice session.

Key points

The effective interest rate on credit card loans to individuals was 21.71 per cent in the United Kingdom in September 2026. The average quoted interest rate on representative credit card lending was 24.71 per cent in the United Kingdom in September 2026. The 12-month growth rate of credit card lending to individuals was 13.1 per cent in the United Kingdom in September 2026.

Frequently asked questions

What was the effective interest rate on credit card loans in the United Kingdom in September 2026?

The effective interest rate on credit card loans to individuals was 21.71 per cent in the United Kingdom in September 2026.

What was the average quoted interest rate on credit card lending in the United Kingdom in September 2026?

The average quoted interest rate on representative credit card lending was 24.71 per cent in the United Kingdom in September 2026.

What was the 12-month growth rate of credit card lending in the United Kingdom in September 2026?

The 12-month growth rate of credit card lending to individuals was 13.1 per cent in the United Kingdom in September 2026.